AI systems can cause harm when people use them maliciously. For example, when used in politically motivated disinformation campaigns or to allow mass surveillance. However, AI systems can also cause unintended harm if they act differently than intended or if they fail. On a much larger scale, AI is destined to have a major effect on sustainability, climate change, and environmental issues.
The ideal, and in part through the use of sophisticated sensors, is for cities to become less congested, less polluted and, in general, more livable. In a nutshell, we can say that artificial intelligence has the power to revolutionize the business world. However, it's important to understand that AI needs to work with people to improve the efficiency and productivity of companies.
