When it comes to outsourcing Artificial Intelligence (AI) services, there are a few risks that customers should be aware of. AI-powered systems can be opaque, making it difficult to understand how decisions are made. This could lead to a lack of trust between customers and outsourcing companies, and could make it hard for customers to hold the company accountable for their actions. In addition to protecting the confidentiality and security of data, customers must also take care to protect the commercial and proprietary value of their data and those derived from that data.
AI products use large amounts of data to learn and improve their models, so customers should consider restricting how service providers use that data to improve their AI products. Service providers must also have the appropriate rights and consents to use data from all sources. If an AI service provider has not secured adequate rights to use the information, an individual customer could be at risk of infringement or misappropriation by a third party for further use by the customer. When considering outsourcing AI services, customers should be aware of the potential risks involved. It is important to ensure that service providers have the appropriate rights and consents to use data from all sources, as well as protecting the confidentiality and security of data.
Customers should also consider restricting how service providers use their data to improve their AI products. By understanding these risks, customers can make informed decisions when outsourcing AI services.
